Soft Pull Credit Reports: Understanding Consent Requirements

In this course, participants will gain a comprehensive understanding of the consent protocols required for initiating soft credit inquiries. Unlike hard pulls, soft pulls do not impact a borrower's credit score but still require proper authorization. This training emphasizes that electronic or written consent is mandatory, as verbal authorization is not sufficient. The policy is grounded in guidance provided by major credit bureaus and our credit service provider, Xactus. Through this course, learners will explore regulatory expectations, documentation standards, and best practices to ensure compliance and protect consumer data.

 Expected Duration: Approximately 10 minutes

 Delivery Method: Text only, sound NOT needed during this Course

 Assessment: A final assessment will be given at the end of this Course.  The final assessment requires a passing score of 100%. You will have two attempts to pass.